Price Match Guarantee
No Extra Cost or Hidden Fees
Free Shipping Across UK
[account_dropdown]
Price Match Guarantee
No Extra Cost or Hidden Fees
Free Shipping Across UK

Terms & Conditions

We highly recommend that you review the terms and conditions when visiting Custom Box Makers’ site. When you make a visit to our site, you automatically accept these terms and conditions. Custom Box Makers reserve the right to change their terms and conditions at any time without prior notice to clients. 

Please read the terms and conditions thoroughly below:

Copyright Notice

Custom Box Makers reserve all the rights to the content published on this site. Please acknowledge that all the information displayed on this site in the form of textual content, images, software, data, graphics, UI/UX, illustrations, and all other content is solely owned by Custom Box Makers. Copying or using our content without our permission is strictly prohibited. 

User Submitted Content

We do not take responsibility for any content uploaded by you in the form of images, designs, and other material in your products. You will be held accountable for ensuring that you have permission to use the data you upload, such as text, images, trademarks, or copyrighted material belonging to third parties. 

Please note that you are not allowed to upload any offensive or inappropriate content that disrupts the experience of other users. Also, you must not violate the copyrights of our company or any other third party. 

We take full responsibility for the content we upload; however, we are not liable for any content uploaded by other users. We do not guarantee the accuracy, quality, or integrity of user-generated content. You will be solely responsible for securing your account details, which include your password and any orders placed through your account.

Guidelines to Use Our Website

  • We might ask for personal or business details to help process your order.
  • Some parts of our website may require you to register before you can access them.
  • Keep your account info safe, including your password and any sensitive details.
  • We will assume you approve everything done through your registered account.

Please read our privacy policy too, to understand better how we utilise your data.

How To Order?

Placing an order with us is a hassle-free process. Here are the few steps you have to follow for submitting an order:

  • Submit your order/quote form.
  • Provide all the details regarding your order, such as:
    • Dimensions/Size
    • Artwork/Design File
    • Material Selection
    • Box Style
    • Printed Sides
  • Press the submit button to send your order form, and we will receive it.

Once we have the details for your order, one of our sales agents will contact you via the email address you provided to finalise the design. Once you approve of the design, we will send your order to the manufacturing process.

To learn about our order cancellation process and shipping policies, please visit and review our shipping and return policy.

Proof and Colour Accuracy

Take your time reviewing the final proof before giving your approval. Check everything carefully, from the layout and spacing to punctuation, image placement, and text. Keep in mind that electronic proofs do not always show transparency or colours exactly as they will appear when printed.

The colours on your printed product will come from the artwork you send us. Remember that what you see on your screen uses RGB colours, which are different from the CMYK colours used in printing. Because of this, there might be slight changes between what you see digitally and how the colours look once printed. Perfect colour matching is not possible due to these differences.

Our team works hard to get your colours as close as possible, but by placing an order, you agree and understand that small variations can happen.

How to Contact Us?

You can reach out to us through sales@customboxmakers.co.uk, and one of our representatives will be in touch with you within 24 hours.